Privacy policy

Effective Date: August 1st, 2026

Pretty Active respects your privacy and is committed to protecting the personal information you share with us.

Information We Collect

When you visit our website, make a purchase, join our mailing list, contact us, or otherwise interact with Pretty Active, we may collect information including:

Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Payment-related information
Account information, if applicable
Customer service communications
Device, browser, IP address, and website usage information
Cookies and similar tracking information

How We Use Your Information

We may use your information to:

Process and fulfill orders
Send order, shipping, and tracking updates
Provide customer service
Manage returns or defective-item claims
Send promotional emails or text messages when you have opted in
Improve our website, products, and customer experience
Prevent fraud and protect our business
Measure website and marketing performance
Comply with legal obligations

Sharing Your Information

We may share information with trusted service providers when necessary to operate our business, including companies that provide:

Website and e-commerce hosting
Payment processing
Shipping and fulfillment
Email and SMS marketing
Website analytics
Advertising and marketing services
Fraud prevention and security

These providers may only receive information necessary to perform services related to Pretty Active.

Cookies & Online Tracking

Our website may use cookies and similar technologies to remember preferences, understand website activity, improve performance, and support advertising or analytics.

Third-party services used on our website may also collect information about your browsing activity in accordance with their own privacy practices.

Do Not Track

Some browsers provide a "Do Not Track" setting. Because there is not one universally accepted standard for responding to these signals, our website may not respond to every Do Not Track request.

Where legally required, we will honor applicable browser-based privacy preference signals.

Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.

For promotional text messages, follow the opt-out instructions provided in the message.

You may still receive transactional communications related to existing orders even after opting out of marketing.

Your Information

You may contact Pretty Active to request access to or correction of personal information we maintain about you, where applicable.

Depending on where you live and the laws that apply to Pretty Active, you may have additional privacy rights.

Data Security

Pretty Active takes reasonable measures to protect customer information. However, no online system or method of electronic storage can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date and posting the revised policy on our website.